Roland DG Australia has introduced a 3-month warranty extension program to support its customers during the COVID-19 pandemic. “This has been a challenging time for many of our customers," said MD John Hall.
“Roland DG understands that the COVID-19 pandemic has impacted customers in many different ways and as a result their Roland DG devices may not have been used to their full potential over the past few months,” said the manufacturer of wide format inkjet printers and printer cutters.
“In an effort to support our loyal customers, Roland DG Australia has initiated a 3-month warranty extension program for eligible devices. Any customer whose device was under warranty as of April 1st, 2020 will receive a 3-month warranty extension as of that date, free of charge. Customers will be notified directly within the coming weeks if their device is eligible and no action is required by the customer to activate the extension.”
John Wall, managing director of Roland DG Australia, said: “This has been a challenging time for many of our customers. As always, Roland DG wants to make sure that customers know that the Roland DG brand is there for them in times of need to keep their businesses running. Extending the warranty on eligible devices is just one way we hope we can help you, our customers, during these difficult times.”
If you have questions about the eligibility of your Roland DG device, or would like further information, please contact 1800 555 199 or email support@rolanddg.com.au
Please note: The warranty extension is subject to the conditions of the warranty. Full terms and conditions can be found in the Warranty Statement here. Eligible customers will be notified directly.
