French RIP software company Caldera has launched the Caldera WebShop – designed to enable wide-format printing businesses to create a bespoke storefront which can be integrated into a web-to-print operation.
“WebShop has been created in response to a digital transformation trend that has been accelerated and intensified as a result of the COVID-19 pandemic,” says a Caldera company press release. “Available now, the solution on offer is a low-cost bundled services product to enable digital printing, short runs and reshoring as businesses move to a new way of working.
"The driving force behind the WebShop initiative is to enable Caldera users to run their businesses with a reduced level of social interaction. Lockdown and social distancing has resulted in a surge in demand for online services, and being able to fulfil this demand will be critical for businesses to thrive, particularly for textile and direct-to-garment printers.”
Caldera’s VP Marketing, Operations and IT, Sébastien Hanssens, said: “Our intention is to help our customers with their digital transformation by enabling them to build effective storefronts for web-to-print operations. Our web-to-print services team will guide them through setting up the components they need, including storefronts, prepress, production and logistics.”
The tangible benefit of Caldera WebShop is that it provides "an e-commerce platform that has been specifically developed for wide-format printing businesses," the company said. It allows users to build their storefront, take and fulfil orders and build their online business via one integrated package.
“We felt it was important for printers to be able to deliver a user-friendly buyer experience,” said Hanssens. “The costly upfront processes of providing clear product information and dealing with pricing and quotes have been streamlined. WebShop makes it easy to respond to high volumes of smaller orders by automating the path between storefront and production.”
The package includes a range of complementary features, including customizable online product catalogues, graphic templates and premium themes for personalized storefronts. Users can create their own categories within the customer database management suite, as well as within the sales portal, from where orders, invoices and shipping are managed.
WebShop comes with an advanced dashboard that allow the sales and production teams to track orders and jobs as they happen, as well as a range of reporting options which can include user-specified customer information.
“With this latest innovation, we’re now focusing on helping our customers prioritize the user experience of their own customers, as they respond to the demands that are emerging in the post-COVID business world,” Hanssens said.
https://www.caldera.com/software-workflow/web-to-workflow/webshop/
