Roland DG Australia has introduced a plan to assist customers in Queensland and New South Wales whose businesses has been affected by the current mice plague. “There have been a number of instances reported of mice chewing on electrical cables."
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| Dead mice at a property in Gilgandra, NSW. Source: AAP |
“Roland DG would like to extend its best wishes to those who have been affected by the mouse plague that is ravaging regional parts of NSW and QLD,” said a company statement.
“There have been a number of instances reported of mice chewing on electrical cables and customers wishing to have their Roland DG equipment checked by a technician to ensure it is okay and safe to use.
“Damage to Roland DG equipment by mice and other rodents, can occur when they hide in areas that contain electrical wiring. Mice have an instinct to chew anything to keep their teeth from growing and can end up chewing on a range of materials, including cabling/wire, glass, plastic, rubber, wood, aluminium, rock and even cement.
“If you do have issues with rodents in and around your workplace, ensure that you visually check your cabling prior to turning your Roland DG machine on. If you suspect that a rodent has entered your machinery or caused damage to the wiring, please contact the Support Team prior to operating your equipment.
“Roland DG would like to help affected customers to get their businesses back up and running. As such, the Roland DG Care team will schedule service runs in the affected regions and will not charge call-out fees to review and inspect any Roland DG equipment that has been damaged as a direct result of the plague. The technicians can provide condition reports for any insurance claim requirements and for equipment requiring repair service work.”
If you have any questions or wish to register for these service runs, phone Roland DG on 1800 500 119, fill in a website booking form or email service@rolanddg.com.
Roland DG Corporation's inkjet printers, printer cutters and cutting machines are used to create banners, signs, vehicle graphics, stickers and labels, and to provide customisation services for apparel and personal items like smartphone cases.
