Roland DG Australia has expanded its service offering by bringing on board Accuweigh as Authorised Service Agents commencing immediately.
Accuweigh’s extensive service network and in-house training programs with a philosophy on a strict code of conduct and professional attitude of going that extra mile for customers has afforded it top ranking in their chosen industry of Australia’s largest weighing, filling, packaging and inspection equipment supplier in Australia. Accuweigh currently have technical personnel in all major centres having access to 60 fully qualified technicians across the country.
The new partnership will initially see Accuweigh servicing Roland DG customers under the direction of Roland DG’s Service team to provide a high standard of service through the Roland DG Care program in South Australia and Western Australia.
Roland DG Sales Director John Wall is excited about the move “We are confident that Accuweigh will be able to provide the high standard of service and support that customers have come to expect from Roland DG and look forward to working closely with them” Says Wall “Their philosophy and technological aptitude fits in perfectly with the Roland DG Care after sales programme. Not to mention the possibilities for future coverage”.
Brenton Cunningham, Managing Director of Accuweigh commented “Accuweigh has long been more than “just a scale company” because the company capabilities includes high level automation, PLC and PC programming, system design and maintenance services. Accuweigh’s National service organsiation has implemented a strategy to utilise its structure with other high level and technical equipment.” Cunningham continued “The opportunity to partner with a world renowned company such as Roland DG fits perfectly, and we are expecting a long and successful relationship by delivering superior and reliable service to our customers.”
Roland DG Care program
www.rolanddgcare.com.au
