Australian Visual Solutions (AVS) have released a new website with an online ordering facility. Cameron Sutherland, AVS's managing director said, "The website boasts ongoing specials, easy to use product search facilities and product bulletins to assist clients with technical support and installation guides. Account clients are issued with unique Username and Passwords that then reflect their individual pricing arrangements. The ordering system is simple and concise allowing customers to order product easily, on top of this clients can review previous orders, check their accounts and the status of pending orders.
“It has been important for me to find the right solution for our clients. The initial feedback has been really positive with clients commenting that the cart is easy to use and navigate around.
"AVS have big plans moving forward in the online arena. The external team are in the marketplace placing orders on the spot with clients reducing turnaround times. Stage 2 of the website will bring with it a range of services and tools to assist clients with applications, and resources to assist them with their day to day.
“When you add the new Shopping Cart to our newly created National Customer Service Team we believe our clients can only benefit. I guess we are going against the grain a little as most business downsize the customer service function when introducing the an online facility but I believe it is critical to offer the best of both”, adds Cameron.
Australian Visual Solutions
www.australianvisual.com.au
