Consumer laws and how they impact on printing companies is the topic for Printing Industries next free webinar on Wednesday 8 April.
The 30-minute webinar, which begins at 1pm AEST on April 8th will provide an overview of consumer laws for Australian printers focussing on their responsibilities, liabilities and proposed future changes.
Topics include:
•Consumer guarantees
•Obligations and liabilities for business
•Warranties
•Unfair contract terms
•Misleading and deceptive conduct
•Sales practices
•Future reform possibilities
Guest presenter, Printing Industries’ Legal Advisor, Michelle Blewett, said printing businesses were no different to any other business in the application of consumer law.
“In fact because repetitive copies of printed ‘goods’ are sold in volume, there is a greater risk to the business that owners need to be aware of,” she said.
“Areas of challenge from customers under consumer laws can include what is deemed to be acceptable quality, and whether it is fit for specified purpose.
“Another area of high risk is consequential loss – how you can be held responsible if your actions, for example late delivery, cause a commercial loss to your client.
Ms Blewett said warranties are legally binding on companies and can include a verbal promise to do something.
“There are many existing and some new legislative changes that affect the way printing companies do business and we encourage management at all levels to make themselves aware of these by attending this webinar,” she said.
A 15 minute Q&A session will be held at the end of the webinar.
To register for the webinar, click here
Printing Industries Association of Australia
www.printnet.com.au
