We would like to take this opportunity to remind you of the proper procedures for your Roland printers should they be left unattended during the holiday break.
If your Roland printer is not going to be used for up to 3 weeks please ensure the main power (rear of machine) is left ON and the sub power (front control panel) is left OFF, also ink cartridges must be left with plenty of ink remaining.
If your printer is not going to be used for a longer period than 3 weeks or you would like to discuss please contact Roland DG support support@rolanddg.com.au or call 02 9975 0000 so we can be prepared for your return in the event any problems occur.
If there is a power failure there is not much you can do about it, when the power returns the machine will return to the same state. The print heads will be capped during this time so there should be nothing to worry about.
For those of you who may need technical assistance our technical team will be here during the Christmas period. This year we will be closing on the public holidays, as well as the 24th and 31st December. It might also be a good idea to make sure you all check your supplies and keep a spare set of ink etc just in case so you are not caught out.
Roland DG Australia
www.rolanddg.com.au
